If you lose something at Naha Airport, follow these steps:

• Inside the airport → Airport Lost & Found (098-840-1359)
• Inside the airplane → Contact your airline
• On Yui Rail (Okinawa Monorail) → Yui Rail Lost & Found (098-859-2630 / 098-859-6601)
• Valuable items → File a report at the police
• If you suspect theft → Contact the police (110) for advice

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1. Where You Lost It at Naha Airport

✈️ A. Inside the Airport (Terminals)

Conclusion: Contact the Airport Lost & Found.

Reason: Most lost items inside the airport are managed there.

Detail:

• Items from restrooms, gates, shops, and security areas
• Cleaning staff check the airport every day
• Many phones, wallets, and passports are found

Airport Lost & Found
📞 098-840-1359
🕒 Business Hours: 9:00 AM – 7:00 PM

🛫 B. Inside the Airplane

Conclusion: Contact your airline.

Reason: Airlines manage all items found inside the aircraft.

Detail:

• Items are often found during cleaning
• Tell them your flight number and seat number
• Airport Lost & Found cannot check airplane items

🚈 C. On Yui Rail (Okinawa Monorail)

Conclusion: Contact Yui Rail Lost & Found.

Reason: Yui Rail manages items found in stations and trains.

Detail:

• Items from platforms, trains, ticket gates, and ticket machines
• Items are collected at the main office
• Tell them the station and time you used the train

Yui Rail Lost & Found
📞 Head Office: 098-859-2630
📞 Naha Airport Station: 098-859-6601

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2. Message to Show the Staff (Japanese)

Take a screenshot and show it to the airport staff.
It helps them understand your situation right away.

すみません。空港で落とし物をしてしまいました。
拾得物が届いていないか、確認していただけますか？
どこで失くしたかお伝えできます。よろしくお願いします。

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3. Information to Tell the Staff

• Where you lost it
  (Example: Departure gate, Baggage claim, Restroom, Inside the airplane, Monorail station)
• Time you lost it
  (Example: This morning, Around 10 AM, A few minutes ago)
• Description
  (Example: Blue passport, Black iPhone, White AirPods case)
• Contact info
  (Example: abc@email.com / +1‑234‑567‑8900 / Hotel Nikko Alivila)

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4. How Lost Items Are Handled at Naha Airport

✈️ Airport Lost & Found

• Most lost items inside the airport are managed here
• Staff check items every day
• Many passports, wallets, and phones are found

🛫 Airlines

Conclusion: Airlines manage items found inside the airplane.
Reason: Airport staff cannot check inside aircraft.

🚓 Police (110)

Conclusion: Report valuable items to the police.
Reason: They will contact you if your item is found later.

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5. What You Should Do (Simple Steps)

1. Stay calm
2. Remember where you last saw the item
3. Contact Airport Lost & Found (098-840-1359)
4. Show the Japanese message
5. Explain where, when, and what you lost
6. Report to the police if it is valuable

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6. Tips for Travelers

• Keep your passport in the same place
  Passports are one of the most common lost items at airports.
• Phones are often lost at security
  Many travelers forget their phones in the tray.
• Take a photo of your boarding pass
  Your flight number and seat number help staff find your item.
• If your flight is soon
  If you must leave Japan soon, consider contacting the airport police office as well.
  Depending on the situation, they may advise you about shipping or collection options.
• Even if you notice after departure
  You can still contact your airline or Naha Airport Lost & Found.
  Many items are found even after travelers leave Japan.

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7. Final Note

Losing something at the airport is stressful.
But please stay calm and talk to the staff.

Many lost items at Naha Airport are returned to their owners.

We hope this guide helps you feel safe and comfortable during your trip.

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More Lost Item Guides in Okinawa

Need help with a different situation?

🚕 Lost Something in a Taxi
→ What to Do If You Lose Something in a Taxi in Okinawa

🚗 Lost Your Rental Car Key
→ What to Do If You Lose Your Rental Car Key in Okinawa (Complete Guide)

🏖️ Lost Something at the Beach or in the Ocean
→ What to Do If You Lose Something at the Beach or in the Ocean in Okinawa

📖 Complete Lost Item Guide
→ Okinawa Travel: What to Do When You Lose Something (Comprehensive Guide)

We hope your item is found quickly and your journey home goes smoothly.